Certificate For Refund or Replacement
In a poll of 5,800 people who redeemed Certificates
97.1% said they would purchase them again.
We would like to thank you for being a Discount Tire Direct customer and we are proud to offer the best coverage in the business through our Certificate for Refund or Replacement program. If any tire fails due to a defect or incurs a puncture that cannot be repaired, Discount Tire Direct will replace the tire at no additional charge. This is extremely affordable and if you use it just once it will pay for itself. How does this all work?
How Am I Covered?
In the event one of your tires fails due to a defect or incurs a puncture that cannot be repaired, Discount Tire Direct will replace it at no additional charge, including the freight to you. This is regardless of how many miles you've put on them. Nobody in the industry can beat this deal! This is not a pro-rated warranty!
How Do I Redeem The Certificate?
Call any sales agent at Discount Tire Direct and let us know about your tire problem and that you are covered under the Certificate for Refund or Replacement. We will send you a new tire out immediately at no additional charge. At this time, you’ll have the option to purchase the Certificate on the replacement tire. If your situation doesn’t allow you to wait for the new tire to arrive, you can purchase a replacement tire locally and we will gladly refund you the original cost of the tire that you purchased from Discount Tire Direct.
How Do I Purchase The Certificate?
If you place your order online, simply add the Certificates to your cart prior to checking out. For orders placed over the phone, our knowledgeable sales staff can assist you in obtaining this coverage.
* In the event the registered tire (or tires) is discontinued or not available, a tire of similar value will be substituted.
** This certificate does not cover abnormal tire wear. Misalignment, suspension problems, or improper inflation may cause abnormal tire wear. Nor does it cover damage caused by collision, vandalism, or willful abuse.
*** Tires are covered for 3 years from date of purchase and must have at least 3/32” of tread depth
**** Discount Tire Direct reserves the right to have the customer ship back the tire for inspection prior to replacement