Customer Safety

In response to COVID-19 and the CDC’s recommendations on social distancing, we have modified our operations to ensure the continued safety of our customers and our employees. However, in cases beyond our control, there have been reports of shipping delays.

We are continuing to work to ensure we ship the items in your Discount Tire Direct order as quickly and safely as possible.

Order tracking information is also provided to the email address associated with your order as soon as your items ship from our warehouse—which can provide updated delivery dates and time estimates should your order become delayed.

In the meantime, we have taken precautionary steps to provide a safe and healthy experience at Discount Tire Direct. This includes: 

• Increased sanitizing procedures in our warehouses and distribution centers.
• Enhanced social distancing measures for our employees, shipping partners, and third-party installers.

Please contact our Customer Care team at (800) 385-3322 with any questions or feedback you may have.

On behalf of the Discount TIre Direct team, thank you for your patience and support.