We'd like to thank you for being a Discount Tire Direct customer. We would also like you to know that we are proud of the fact that the Certificate for Refund or Relacement is the best coverage in the business. We are the only mail order Tire Company to offer a tire replacement certificate. This certificate covers any type of tire purchased from us, except racing tires. If any tire fails due to a defect or incurs a puncture that cannot be repaired, Discount Tire Direct will replace the tire at no additional charge. This is extremely affordable, and if you use it just once it will pay for itself. How does this all work?
In the event one of your tires fails due to a defect or incurs a puncture that cannot be repaired, and there is at least 3/32" of tread depth across the tire, and is less than 3 years from the date of purchase, Discount Tire Direct will replace it at no additional charge, including the freight to you. This is regardless of how many miles you've put on them. We have been offering our Certificate for Refund or Replacement for over 30 years. Nobody in the industry can beat this deal!
You have two ways you can redeem this certificate. You can purchase the replacement* tire and we will send it to you by UPS ground service. After you have installed the new tire, send us the damaged tire. After inspection** you will be credited in full for the cost of the tire and the UPS ground freight. You can also send us the damaged tire first and, after inspection for verification of a defect or a puncture that cannot be repaired, Discount Tire Direct will immediately send out a replacement* tire at no additional charge and, also, you will be credited in full for the cost of the tire and the UPS ground freight. It's that easy!
Note: The customer is responsible for the freight cost of returning the damaged tire to Discount Tire Direct.
If you have already purchased the certificate, drive confidently knowing you have the best coverage in the business. If you have not, you have 30 days from the date of purchase to buy the certificate. Give our courteous staff a call at 800-589-6789 and tell them you would like to buy the Discount Tire Direct Certificate for Refund or Replacement. Remember, the sooner you call, the sooner you're covered.
* In the event the registered tire (or tires) is discontinued or not available, a
tire of similar value will be substituted.
** This certificate does not cover abnormal tire wear. Misalignment, suspension problems, or improper inflation may cause abnormal tire wear. Nor does it cover damage caused by collision, vandalism, or willful abuse.