Certificate for Refund or Replacement

Ever had a blowout on the freeway? How about a run-in with a pothole? You've no doubt seen debris in the road such as broken glass and nails. Our Certificates for Refund or Replacement eliminate the financial burden of replacing these damaged tires.

Your spare tire is a temporary solution. Unfortunately, more often than not, the tire cannot be repaired and must be replaced. Now imagine this happening while there is still plenty of life left in the tire. Having to pay for a tire twice would frustrate anyone.
Family in the park
How am I covered?
In the event one or more of your tires fail due to defect, or incurs damage that cannot be repaired, Discount Tire Direct will replace it absolutely FREE, (this includes freight to you). Regardless of the number of miles you put on the tires, you will be covered for the life of the original tread down to 3/32" remaining, or 3 years from the date of purchase. We have been offering this warranty for over 30 years. This Certificate for Refund or Replacement is unbeatable in the tire industry!

How do I redeem the Certificate for Refund or Replacement?
Call any sales agent at Discount Tire Direct, tell them you had a tire problem and are covered under our Certificate for Refund or Replacement. A replacement* tire will be sent to you free of charge. At that time, you do have the option to purchase the Certificate for Refund or Replacement for the replacement tire.
Note: Discount Tire Direct reserves the right to have damaged tires returned for inspection.** This will be at the owner's expense.

Can I purchase the Certificate for Refund or Replacement after I buy tires?
If you have not purchased the Certificate for Refund or Replacement for your new tires, you have 30 days from the date of purchase to do so. You can do this by giving our courteous staff a call at 888.852.7476. Tell them you would like to buy the Certificate for Refund or Replacement for your tires. Remember, the sooner you call, the sooner you will be covered!

What does the Certificate for Refund or Replacement not cover?
Abnormal tire wear. Reasons for abnormal wear include a vehicle being out of alignment, suspension problems or improper tire inflation.

Damage caused by collision, vandalism, or willful abuse.

"Cupping" due to lack of rotation. Tires should be rotated every 5,000 to 7,000 miles.

Tire(s) worn past the wear bar.

Labor in regards to mounting, balancing or bolting on of new tire(s).

*In the event the registered tire is discontinued or not available, a tire of similar value will be substituted.

**Please read "What is not covered" regarding inspection. Tires returned for inspection must pass those guidelines for credit to be issued.
[ Close Window ]